Effective Date: July 16, 2026

Welcome to Flight Travel Booking. We understand that travel plans can change due to unexpected circumstances. This Cancellation Policy explains the process, conditions, and important information regarding the cancellation of flight bookings made with the assistance of our platform.

By using Flight Travel Booking or requesting travel assistance through our website, you acknowledge and agree to the terms outlined in this Cancellation Policy.

Our Role

Flight Travel Booking is an independent travel assistance and flight comparison platform. We help customers search for flights, compare available fares, and connect with airlines and travel providers.

As we do not operate airlines or issue flight tickets directly, all cancellation requests are subject to the policies, fare rules, and conditions established by the airline or travel provider responsible for your booking.

Cancellation Eligibility

Whether your booking can be cancelled depends entirely on the fare conditions attached to your ticket.

Depending on the airline’s policy, your ticket may be:

• Fully refundable
• Partially refundable
• Eligible for travel credit
• Completely non-refundable

Please review the fare conditions before confirming your reservation.

Before You Submit a Cancellation Request

Please keep the following points in mind:

• Airline cancellation rules apply to every booking.
• Refund eligibility varies according to the fare purchased.
• Some promotional, discounted, or special fares cannot be cancelled or refunded.
• Airline penalties and service charges may be deducted from any eligible refund.
• Refund processing times differ between airlines and financial institutions.

How to Request a Cancellation

If you wish to cancel your booking, please contact our customer support team as soon as possible and provide:

• Booking reference number
• Passenger name
• Flight details
• Contact information

Our team will review your request, verify the applicable airline policy, and explain any cancellation charges, refund eligibility, or available alternatives.

Contact Details

Email: support@flighttravelbooking.com

Phone: +44 020 3951 5344

Address: Suite No. 4-1, Ridge Street, Whitworth Rd, Southampton, Hampshire, SO18 1GF, United Kingdom

Refundable Tickets

If your ticket qualifies for a refund under the airline’s fare rules, you may receive either a full or partial refund after applicable airline charges, taxes, and service fees have been deducted.

The final refund amount is determined solely by the airline or travel supplier.

Non-Refundable Tickets

Many economy, promotional, and discounted fares are sold as non-refundable.

Although monetary refunds may not be available, certain airlines may offer:

• Travel vouchers
• Future travel credit
• Date or itinerary changes (subject to additional charges)

These options are entirely at the discretion of the airline.

Cancellation Fees

Where applicable, cancellation costs may include:

• Airline cancellation penalties
• Fare rule penalties
• Service or administration fees
• Payment processing charges
• Applicable taxes and supplier deductions

You will be informed of any applicable charges before your cancellation request is processed.

No-Show Policy

Passengers who do not check in or fail to board their scheduled flight without cancelling beforehand may be classified by the airline as a No-Show.

In most cases, No-Show bookings are not eligible for refunds, and the entire ticket value may be forfeited.

If you are unable to travel, we strongly recommend contacting us or the airline before your scheduled departure.

Flight Changes

Depending on your fare conditions, you may be able to modify your booking instead of cancelling it.

Possible changes may include:

• Travel dates
• Flight times
• Destinations
• Passenger details (where permitted)

Additional airline fees and fare differences may apply.

Airline-Initiated Cancellations

If your flight is cancelled by the airline due to operational issues, weather conditions, schedule adjustments, or other unforeseen circumstances, you may be eligible for one or more of the following:

• A full refund
• An alternative flight
• Travel credit or voucher
• Rebooking on another available service

Available options will depend on the airline’s policy, and Flight Travel Booking will assist you throughout the process.

Exceptional Circumstances

Certain airlines may consider special cancellation requests for situations such as:

• Serious medical emergencies
• Visa refusal
• Death of an immediate family member
• Government travel restrictions or other exceptional events

Supporting documentation may be required before the airline reviews your request.

Refund Processing

Once a refund has been approved by the airline or travel provider, it will generally be returned to the original payment method used during booking.

Refund processing typically takes 7 to 21 business days, although timelines may vary depending on the airline, payment gateway, and your financial institution.

Policy Updates

Flight Travel Booking reserves the right to update this Cancellation Policy at any time to reflect changes in airline policies, legal requirements, or business practices.

The latest version will always be available on this page and becomes effective immediately upon publication.

Disclaimer

Flight Travel Booking is an independent travel assistance and flight comparison platform. Flight bookings, cancellations, refunds, and schedule changes are governed by the policies of the respective airline or travel provider. Flight Travel Booking does not control airline decisions regarding cancellation approvals, refund amounts, or processing timelines.